Success Stories

ICM has helped scores of organizations arrange events, meetings and conferences winning high praise from clients and colleagues.  Here are some comments from a few of the people we've worked with (click on a company name to view their entire recommendation letter):

Altarama Information Systems
Altarama Information Systems focuses on the development, supply, and support of software, products and services that improve information management in libraries, with a special focus on the needs of reference librarians.
"...remarkable service 'above and beyond.'" - Arthur Brady, President

Customers of Dynix, Inc. (CODI)
The Customers of Dynix, Inc. (CODI) is an organization of users that have signed contractual agreements with the SirsiDynix Corporation, a leading supplier of library automation systems.  Although an independent organization, CODI does work closely with SirsiDynix for the benefit of its membership.

"Your knowledge and understanding of the library world as well as the world of hotels, conference centers and catering is invaluable." - Colleen Medling, 2007 Chair

EBSCO Information Services
EBSCO is a worldwide leader in providing information access and management solutions.  EBSCO has been serving the library and business communities for more than 60 years.
"...we can count on things to run smoothly for us in every way." - Christann Burke, Manager, Library and E-Commerce

EnvisionWare
EnvisionWare is the world's leading supplier of PC management solutions.  EnvisionWare also provides self-service circulation products, library and campus copy/print management solutions, and related self-service applications.
"ICM helps to guide us in the choices that make sense for an organization of our size..." - Michael J. Monk, V.P. Marketing and Business Development

Innovative Users Group (IUG)
The Innovative Users Group is a self-governing, self-sustaining organization of member libraries who use the Innovative Interfaces, Inc. integrated library system software.  IUG is led by a volunteer Steering Committee whose members are elected by the general membership.
"You have always demonstrated professionalism and acted on the best interest of the group." - Carol Wu, 2004-2005 Chair

Unicorn Users Group International (UUGI)
The Unicorn Users Group is a not-for-profit corporation formed as an independent organization of Unicorn and DRA customers (library automation systems offered by SirsiDynix Corporation). The activities of the Users Group are coordinated by an Executive Committee elected by the membership.
"...your work is clearly something that you love to do, and that you take great pride in providing excellent service."  - Carla J. Clark, 2008-2009 Chair

Unique Management
Unique Management Services partners with libraries to recover overdue materials, and fines and fees.  Unique Management places an emphasis on material recovery and patron goodwill - setting them apart from traditional collection agencies.
"...they will accomplish any objectives you may have in mind." - Richard A. Neal, Sr., Manager, Strategic Partnerships and Sales